Interpersonal Skills and Assertiveness

When

Tuesday 23rd May 2017

1:30pm-4:30pm

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Where

Homeless Link, Minories House, 2-5 Minories, London, EC3N 1BJ

Details

Suitable for all staff who wish to learn skills for effective interaction in the workplace.

Participants will:

  • Learn the difference between passive, assertive and aggressive behaviour
  • Learn assertiveness skills to use in various situations
  • Gain knowledge of how to communicate with clarity, honesty and openness 
  • Increase assertion skills to enable personal and professional development
  • Examine how to manage challenging situations effectively.

Further details and contact information

Lana Newby
Email: training@sitra.org
Telephone: 020 7840 4441