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    • Personalisation in practice REVISED
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Personalisation in practice REVISED

30 September 2010 London

This one-day course provides managers and frontline staff with an opportunity to consider how personalisation may affect their service and how to start planning for change with practical advice on how to transform services in order to give service users more choice and control.

The course will cover:

• An introduction to personalisation: background and direction of travel
• What individual budgets are and how they work: definitions and terminology
• The impact of personalisation on clients/service users; providers; SP funding and different Service types; commissioners
• How your organisation can prepare for personalisation.

This course would act as a refresher for people who have previously attended the half-day course, Putting people first.

Price: Members £135/Non-members £195

Trainer: Karen Patten

Streams 2,3,4

Book now