Chapter1 Turner House Personalisation Bursary Project
Turner House are currently personalising every aspect of their service from referral to resettlement. As part of this process they are testing out new ideas and concepts. Clients and staff are co-designing the way information is given to them, support planning will be client led using a range of media, there will be a choice of support worker facilitated by staff CVs, greater choice in external interventions with piloting of individual time budgets and peer mentoring is expected to move toward co-running of the Turner House. As this progresses staff will assume a broker or educator support role as clients own the process of achieving their aspirations.