Sickness and disability benefits
19 July 2012, London
Front line staff, team leaders and managers with some prior awareness or working knowledge of the benefits system.
Overview of Disability Living Allowance including associated benefits such as
incapacity benefit and attendance allowance
• How to help clients make more effective claims for benefit and maximise their
entitlement
• How to help participants negotiate more effectively with the DWP and be aware of common problems that can arise, e.g. backdating, overpayments, delays, complaints etc
• Overview of the appeals process
• Supporting clients through the appeals process
Trainer: Karen Trippier
Price: members £89/ non-members £129
